📋

Terms of Use

Please read these terms carefully before using our services

📅Last updated: January 2025
⏱️~15 min read

Legal Agreement

By using Sploore, you agree to these terms

⚖️

Terms of Use

Thank you for choosing Sploore. Please read these terms of use ("Terms") meticulously before engaging with our mobile app Sploore. Accessing and using the App signifies your acceptance to be bound by these Terms. If you find any disagreement with these Terms, we kindly ask that you abstain from using the App.

Updates and Changes: We reserve the right to modify, amend, or change these Terms at any time. As such, we encourage you to review these Terms periodically to stay informed about any updates.

Entire Agreement: Unless otherwise specified herein, this agreement constitutes the entire agreement between you and Sploore with respect to the App and supersedes all prior communications and proposals, whether electronic, oral, or written, between you and Sploore with respect to the App.

Termination: Sploore reserves the right, in its sole discretion, to terminate your access to the App and the related services or any portion thereof at any time, if you breach these Terms.

Eligibility

Sploore is designed for users who are 13 years of age or older. By accessing and using the App, you confirm that you are at least 13 years old. If you are between the age of 13 and the age of majority in your jurisdiction, you confirm that you have received parental or guardian consent to use the App. Providing false information regarding your age to gain access to the App will be considered a violation of these terms and may result in immediate suspension or termination of your account. Certain features may be released in beta or as experimental trials. These features are provided “as is,” may contain errors, and can be modified or withdrawn at any time without notice.

Account Registration

For a holistic Sploore experience, certain features of the App necessitate an account registration.

  • Accuracy of Information: As part of your commitment to maintaining the integrity of the Sploore community, you pledge to provide precise, current, and full information during the registration process. Furthermore, it's paramount that the email address associated with your account remains active and accessible, as essential communications, updates, and notifications will be relayed there.
  • Account Security: Your account's security is a shared responsibility. Safeguarding its integrity, especially the password, lies with you. We advocate for the use of strong, distinctive passwords for your Sploore account and advise against recycling passwords from other online services. Should you identify or suspect any unauthorized activities on your account or a breach of security, it is your duty to inform us promptly.
  • Account Types: Sploore offers a diverse experience catering to a range of users. Depending on its functionalities, there might be varied account categories such as athlete, coach, or viewer. During registration, it's essential to select the account type that aligns with your intended use to ensure a seamless experience and access to relevant features.
  • Account Termination: We prioritize the welfare and experience of our community. As such, we reserve the right to suspend or terminate accounts that contravene our terms of use, engage in activities that compromise the platform's integrity, or remain inactive for extended durations.
  • Third-Party Integrations: Sploore's versatility might allow for integrations with reputable third-party platforms or services. When linking accounts or utilizing these integrations, exercise caution. It's imperative to trust the third-party platform and acquaint yourself with its terms and privacy practices to ensure your data's security.

By proceeding with the registration process, you not only express your intention to be a part of the Sploore community but also confirm your acceptance of our terms of use. Accepting these terms means you agree to abide by our rules and guidelines. Non-compliance might prompt us to take corrective actions, which can range from issuing warnings to account suspension or termination.

Health & Fitness Disclaimer

Sploore itself does not publish training plans, exercise prescriptions, or medical advice.
Any workout or coaching content you view is user‑generated and provided “as is” for general information only.
Always consult a qualified professional before beginning or modifying any physical‑activity program.
Sploore disclaims all liability for injuries, health conditions, or losses arising from reliance on such content.

User Conduct

At Sploore, our mission extends beyond just being a digital platform; we aim to be a nurturing space for athletes, trainers, and sports enthusiasts from all walks of life. Central to this mission is our commitment to fostering an environment that is respectful, inclusive, and harmonious. As a community member, your conduct plays a pivotal role in achieving this vision.

By engaging with our App, you pledge to:

  • Uphold Positive Interactions: Endeavor to be constructive in all interactions, representing both yourself and our community in a light that aligns with the ethos of Sploore.
  • Maintain Lawful Behavior: Abide by all local, national, and international regulations, ensuring that all engagements within the App remain lawful and transparent.
  • Champion Honesty: Maintain a strong moral compass by abstaining from any deceptive, fraudulent, or misleading actions. Authenticity is the cornerstone of trust, a value we hold dear.
  • Respect Intellectual Property: Recognize and respect the efforts of content creators. Ensure that you possess the appropriate rights before uploading, sharing, or utilizing any content, thus safeguarding against infringements.
  • Prioritize Safety, Especially of Minors: Our commitment to safety is unwavering. Engage in a manner that ensures the well-being of all, especially minors. Exploitative, inappropriate, or harmful interactions will not be tolerated.
  • Promote A Spam-Free Environment: We pride ourselves on being a clutter-free space. Avoid disseminating unsolicited promotions, advertisements, or any disruptive content.
  • Value Privacy: Every individual's right to privacy is paramount. Refrain from unauthorized collection or sharing of another user's personal data, be it email addresses, contact numbers, or any personal identifiers.
  • Be the Beacon of Positivity: Encourage, promote, and actively participate in interactions that uplift, support, and bring value to our members. Avoid any form of bullying, harassment, or behavior that could compromise the welfare of our community.
  • Utilize Reporting Tools: Our community thrives on collective vigilance. If you encounter behavior or content that seems to violate our guidelines or feels suspicious, promptly use our in-app reporting tools. Your proactive stance aids in ensuring Sploore remains a safe haven for all.

Your commitment to these standards and guidelines is instrumental in shaping the Sploore experience. When you accept our terms of use, it's not merely an acknowledgment; it's a testament to your alignment with our rules and our vision. We reserve the right to take appropriate actions, which may range from issuing warnings to account terminations, in the event of any violations. Together, let's redefine the boundaries of athletic excellence and community engagement.

User Content: Your Responsibilities and Our Rights

In Sploore, we believe in fostering a nurturing and safe environment for our users, and this is rooted in the content shared by our community members. When you decide to contribute by sharing content – be it in the form of text, images, videos, or other media ("User Content") – there are certain responsibilities you undertake.

  1. Content Authenticity and Respect: Every piece of content should be genuine and uphold a respectful tone. Abstain from sharing anything offensive, discriminatory, or potentially harmful towards any individual or group.

  2. Adherence to Laws and Standards: The content you share must conform to both our community standards and broader legal frameworks. This means it shouldn't mislead others with false information or spread any form of misinformation.

  3. Intellectual Property: It's paramount to respect the intellectual creations of others. Ensure that your shared content doesn't trespass on third-party intellectual property rights, be they copyrights, trademarks, or other forms of proprietary rights.

  4. Licensed Music Use: Sploore offers a selection of pre-cleared music through partnerships with platforms like Pixabay Music. Users are permitted to use this licensed music within the App without needing separate rights clearance. However, any music added externally or outside of the provided selection must be owned by the user or properly licensed.

  5. Privacy Concerns: We champion the privacy of our community. Never disclose personal or confidential details – yours or someone else's – without explicit consent. This includes, but is not limited to, addresses, contact details, and financial information.

  6. Technical Safety: Our platform is a sanctuary from harmful software. Ensure that what you share is free from malware or any software that might jeopardize the safety and smooth operation of our App.

While your content remains yours, by deciding to share it on Sploore, you grant us certain rights. Specifically, you're providing us with a non-exclusive, royalty-free, transferable, sub-licensable, global license. This allows us to use, store, reproduce, modify, adapt, publish, and distribute your User Content, but always in ways that are geared towards enhancing, developing, and safeguarding our App and its community.

Although we hold the right to monitor and review User Content, it's not an obligation. Should any content contravene our standards or Terms, we possess the authority to take corrective measures. These can range from a simple content removal or issuing warnings, to more stringent steps like suspending or terminating accounts.

Finally, and importantly, by proceeding with sharing on our platform, and by accepting our terms of use, you are giving us your word. You're confirming that you understand, respect, and adhere to our content guidelines and all other rules we uphold for the benefit of our global community.

Copyright Policy (Notice-and-Takedown)

  1. User Warranty
    By uploading any content (including audio and video), you affirm that you either:

    • own all necessary rights, or
    • have secured written permission from the rights holder(s).
  2. Prohibited Uses
    Uploading, streaming, or otherwise making available copyrighted material
    without authorization is strictly forbidden. This includes background music embedded in videos.

  3. Notice of Claimed Infringement
    Rights holders may send a compliant takedown request to
    copyright@sploore.com
    with the following information:

    • Full name and contact details of the claimant
    • Description or URL(s) of the allegedly infringing work(s)
    • Proof of ownership
    • A statement, under penalty of perjury, that the claim is accurate
  4. Action on Notice
    Upon receiving a valid notice, Sploore will, within a commercially reasonable timeframe:

    • Mute, block, or remove the identified content
    • Notify the uploader of the action taken
  5. Counter-Notification
    If you believe your content was removed in error, you may send a counter-notification to
    copyright@sploore.com
    including the following:

    • Your name, address, email, and electronic signature
    • Identification of the removed content and its previous URL
    • A statement under penalty of perjury that you have a good-faith belief the removal was a mistake
    • A statement consenting to the jurisdiction of courts in Stockholm, Sweden
      Sploore may restore the content 10–14 days after receiving a valid counter-notice unless the original claimant initiates legal action.
  6. Repeat-Infringer Policy
    Accounts receiving two (2) or more valid takedown notices may be suspended or terminated at Sploore’s discretion.

  7. No Monitoring Duty
    Sploore acts as an intermediary and does not pre-screen all user uploads.
    We respond to specific, properly-formatted takedown notices in accordance with applicable law.

  8. Reservation of Rights
    Sploore reserves the right to refuse any upload, remove content, or disable accounts
    when necessary to comply with copyright law or protect the community.

Intellectual Property

Navigating our App, you'll come across a myriad of features, content, and intricate software mechanisms, all of which are carefully designed by Naxohn or granted to us by our esteemed licensors. It's crucial to recognize that these aren't just features — they're vital intellectual assets. Let's delve deeper into how you can engage with these assets:

  1. Your Boundaries: You're absolutely encouraged to explore and use the App for your personal enjoyment and any non-business-related activities. However, the catch is that any act beyond this — whether it's copying our content, sharing it en masse, altering it, or presenting it elsewhere — needs our written nod of approval.
  2. Spotting our Trademarks: Those unique logos or catchy brand names you see while using our App? Those are either our trademarks or belong to third-party partners. They're not just designs; they're identity markers. Hence, wearing them or using them without authorization isn't permissible.
  3. Originality Matters: Simply put, repackaging or tweaking our App's content to create something "new" isn't allowed without our say-so. Our content is original, and we'd like it to stay that way.
  4. No Tinkering Under the Hood: Our software has a structure, a code that keeps it running smoothly. Trying to reverse-engineer or dig into its source is off-limits, barring specific allowances by law.

So, every time you tap on our App icon and immerse yourself in its offerings, remember that you're not just using an app. You're engaging with a repository of intellectual creativity and effort. By agreeing to our terms, you confirm your respect for this creativity and the rules that protect it. Should these boundaries be overstepped, it might lead to legal steps and could mean a farewell from our App's community. Let's enjoy the space while respecting its foundations.

Privacy and Data Protection

Your privacy is paramount to us at Sploore, and we are steadfastly committed to safeguarding it. Here’s what you should know:

  • Clarity: Our practices concerning your personal data—what we collect, the reasons for collecting it, how we utilize it, and our sharing policies—are transparently detailed in our Privacy Policy.

  • Empowerment: We believe you should have authority over your data. Through our platform, you can manage your data preferences or opt out of certain services whenever you choose.

  • Robust Security: Beyond just collecting data, we deploy cutting-edge security measures to protect your information from unauthorized access and potential breaches.

  • Partnerships: Any third-party features we integrate are carefully chosen, reflecting our commitment to your data protection. However, always exercise caution and review their individual privacy terms.

  • Updates: The digital landscape evolves, and so might our policies. If there are significant adjustments, you’ll be the first to know. We pledge transparency in every change we make.

  • Rights Acknowledgment: You may have specific rights to your data based on where you reside, such as accessing or deleting your data. We fully recognize and facilitate these rights.

  • Location & Upload Metadata – When you create an account or upload a video, the App sends us (a) your approximate device location (city‑level, region or network data) and (b) the timestamp of the action.
    • This information is stored only in our server‑side post records; it is never written into the video file’s metadata and will not travel with the file if you download or share it outside Sploore.
    • We use it solely to recommend locally relevant content, surface nearby trends, and understand aggregate demographics.
    • You can disable precise location sharing at any time in your device’s privacy settings; doing so limits location precision to coarse city‑level data or none at all.

  • Retention & Deletion – User videos and thumbnails remain on our servers only while the corresponding post exists. When a user deletes a post (or an account), we permanently remove the media and unlink any user identifiers.
    Non‑identifiable analytics data (e.g., aggregated performance stats) may be retained indefinitely and used to improve our services or for academic research.
    Verified deletion requests are typically processed within 30 days. In cases where immediate deletion is requested or required (e.g., for security, privacy, or legal compliance), we initiate a secure deletion process that completes within 24 hours of confirmation. During this window, data is flagged as deactivated and is inaccessible.we initiate a secure deletion process that completes within 5 minutes of confirmation. During this brief window, data is flagged as deactivated and is inaccessible.

By using our App, you're not just agreeing to these tenets—you’re acknowledging a clear understanding of our dedication to your privacy. Anytime you have questions, our Privacy Policy and support team stand ready to assist. Your trust is our responsibility, and we strive daily to earn and maintain it.

Disclaimer of Warranties

At Sploore, we continuously strive to offer a top-notch experience. However, you must understand the following:

  • As-Is Basis: The App and all its features are provided on an "as is" and "as available" foundation. This means we cannot guarantee that the service will always be perfect or free from interruptions.
  • No Warranties: We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • Third-Party Interactions: The App might contain links to or features from third-party sources. We do not warrant the offerings or content of these third parties and will not be responsible for any transactions or interactions you have with them.
  • Updates & Maintenance: Occasionally, the App might be down for maintenance or updates. While we'll do our best to ensure smooth service, there might be unplanned outages or disruptions.

Your trust and patience are highly valued, and we always work hard to enhance your experience with the App.

Limitation of Liability

  • General Limitation: Sploore is dedicated to delivering an outstanding user experience. However, there are inherent risks in using any software or application. As stipulated in these Terms, our accountability has specific confines.
  • Exclusion of Certain Damages: Sploore, its affiliates, partners, and licensors are not responsible or liable for:
    • Any direct, indirect, incidental, special, punitive, or consequential damages.
    • Loss of profits, revenue, data, or use incurred by you or any third party, whether in an action in contract or tort, arising from your access to, or use of, the App.
    • Any unauthorized access to, or use of, our servers and/or any personal information stored therein.
  • Force Majeure: Our commitment remains unwavering, but we're not accountable for service interruptions or failures caused by events beyond our reasonable control, such as:
    • Natural calamities, including earthquakes, floods, or fires.
    • Man-made events, like wars, riots, terrorist attacks, or extensive vandalism and cybercrime.
    • Technical failures, including server crashes, cyber-attacks, or software glitches.
  • Third-Party Content and Links: The App might contain links to third-party websites or services that aren't owned or controlled by Sploore. We do not endorse or assume responsibility for any such third-party sites, information, materials, products, or services. Accessing them is at your own risk, and we don't have control over their content or practices.
  • Reliance on Information: While Sploore strives for accuracy, we do not confirm the comprehensiveness, timeliness, or accuracy of content on the App. Using or relying on this content is at your own risk. Any harm or damage arising from such actions remains the user's responsibility.
  • Software Limitations: No software is perfect. The App may have bugs, errors, and other limitations. We do not guarantee uninterrupted service, and the operation of the App may be interfered with by numerous factors outside our control.
  • User Responsibility: Your actions, including your choice of content sharing, engagement patterns, and any other interactions on the App, are solely your responsibility. Always be cautious and exercise good judgment.

To ensure a safe and productive experience, we recommend frequently reviewing our guidelines and remaining informed about our terms and practices.

Indemnification

In the event that any third party, including but not limited to fellow users, governmental entities, or others, initiates legal actions or claims against Naxohn as a result of:

  1. Your actions or inactions while using the App;
  2. Your failure to comply with these Terms or any applicable laws and regulations;
  3. Your violation of rights, including intellectual property rights, rights of privacy, or rights of publicity of any third party;
  4. Content or data you uploaded, shared, or transmitted through the App;
  5. Your misrepresentation, whether intentional or unintentional, of any information related to Naxohn's services or features;
  6. Any disputes or issues between you and another user or third party within or outside of the App;
  7. Any unauthorized access and/or use of our services and products through your account, whether or not known or authorized by you;

You hereby agree and commit to defend, indemnify, and hold harmless Naxohn, its parent companies, subsidiaries, affiliates, partners, officers, directors, employees, contractors, agents, licensors, and suppliers from and against any and all claims, expenses, losses, damages, and liabilities, including, but not limited to, legal fees and costs, resulting from or related to the aforementioned scenarios or your breach of any representation or obligation in these Terms.

You further understand and acknowledge that Naxohn retains the right to take over the defense of any claim for which we are entitled to indemnification under this section. In such event, you shall provide us with such cooperation as is reasonably requested by us.

This indemnification provision shall remain in force and effect notwithstanding any termination of your use of the App or your account therein.

Dispute Resolution (Confidential Arbitration)

  1. Arbitration Venue – Any dispute arising out of these Terms or your use of the App shall be resolved by final, binding, and confidential arbitration in Stockholm, Sweden, under the Rules of the Arbitration Institute of the Stockholm Chamber of Commerce (SCC).
  2. Class‑Action Waiver – You and Sploore agree to bring claims only in an individual capacity; class or representative actions are expressly waived.
  3. Emergency Relief – Either party may seek interim injunctive relief in courts located in Stockholm solely to preserve the status quo pending arbitration.

Governing Law

  1. Scope: These Terms, encompassing any potential disputes or matters arising from or relating to your use of the App, are governed by the laws of Sweden, without reference to its conflict of laws principles.
  2. Exclusive Venue: You acknowledge that all actions, suits, or proceedings arising out of or relating to these Terms or your interaction with the App shall be instituted exclusively in the state or federal courts located in Stockholm, Sweden. Both parties agree that this jurisdiction is personal to them and as convenient as any other.
  3. Consent: By using the App, you irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action, or proceeding arising out of these Terms. This encompasses all matters related to your access and use of the App, as well as any interaction or transaction with Naxohn.
  4. Waiver of Jury Trial: To the fullest extent permitted by applicable law, both Naxohn and you waive the right to a trial by jury in any action, proceeding, claim, or counterclaim, whether in contract or tort, at law or in equity, arising out of or relating to these Terms or the App.
  5. Alternative Dispute Resolution: In certain situations, Naxohn might offer or mandate alternative dispute resolution mechanisms, such as mediation or arbitration. Further details on these processes, if applicable, will be communicated separately or could be found under a dedicated clause in these Terms.
  6. International Users: For users accessing or using the App from outside Sweden, you agree to ensure that your interactions align with local laws and regulations. While these Terms are governed by the laws of Sweden, you must adhere to local mandates. If there's a discrepancy between local laws and these Terms, local laws take precedence.

Modifications to the Terms

As the digital landscape and our services evolve, so might our Terms. Our commitment to transparency and clear communication means that significant changes won't happen without you being informed:

  1. Updates & Changes: While minor adjustments might be frequent for clarity or alignment, significant changes will be made with careful consideration, ensuring they cater to both the user's needs and the platform's integrity.
  2. Notification: When material changes are made to the Terms, we will endeavor to notify our users in advance. This could be through an announcement on our App, a notice via email to your registered account, or other appropriate communication channels. We recommend keeping your contact information up-to-date to ensure timely receipt of all communications.
  3. Review Period: Typically, changes will come into effect 30 days after they are posted. This provides you with ample time to review and consider the implications of any modifications.
  4. Acceptance & Discontinuation: By continuing to use the App after modifications have been implemented, you signal your acceptance of the revised Terms. If you find any changes disagreeable, we respect your decision, but it means you might need to stop accessing and using our services.
  5. Archival: For your reference, we will maintain an archive of previous versions of the Terms. This ensures you can always review how they've evolved over time.
  6. Queries & Feedback: We welcome and value your input. Should you have questions about any changes or wish to provide feedback, please reach out through our dedicated channels.

Export‑Control & Sanctions Compliance

You agree not to download, use, or export the App (or any content) in violation of Swedish, EU, United Nations, or U.S. export laws, including sanctions administered by OFAC. The App may not be used by, or for the benefit of, individuals or entities located in embargoed countries or on government‑issued restricted‑party lists.

Contact

We believe in fostering a transparent and proactive relationship with our users. Communication is the cornerstone of understanding, and we're always eager to engage with you:

  1. Purpose of Contact: Whether you're reaching out for help, feedback, or even potential collaboration opportunities, your communication is vital to us.

  2. Queries Regarding Terms: If you find any part of these Terms ambiguous or need further elaboration, don't hesitate to ask. Our dedicated team is on standby to guide you through every clause, ensuring clarity and comprehension.

  3. Feedback & Suggestions: We're continuously evolving, and your feedback fuels that growth. Share your insights, recommendations, or any innovative ideas you might have about the App or its functionalities. Your voice is instrumental in shaping our roadmap.

  4. Reporting Issues: Our commitment is to provide an impeccable user experience. If you stumble upon bugs, glitches, or potential breaches of these Terms within the App, bring them to our attention. Such reports assist us in making necessary refinements.

  5. Contact Modalities:

    • Email: A dedicated mailbox at support@sploore.com ensures your messages reach the right team directly.
  6. Response Commitment: We acknowledge every inquiry, aiming to respond within 48 hours. While we usually stay within this timeframe, high inquiry volumes might cause slight delays. Regardless, your concerns are paramount, and we're committed to addressing them.

  7. Escalation Channels: If you feel your concerns weren't addressed adequately initially, you can escalate them to our senior management through support@sploore.com.

  8. Stay Updated: For general updates, news, and announcements, follow us on our social media channels:

    Or subscribe to our newsletter.

⚠️These terms are legally binding. Please read them carefully.